Last updated: November 2026
Who we are
This website is run by Tom Gamman, a sole trader based in Great Yarmouth, Norfolk, trading as Norfolk and Suffolk Drainage. Tom is responsible for the personal information collected through this site.
What we collect
When you send us a message through the form, we collect your name, phone number, postcode, the problem you choose and anything you write in the message box. When you call us, we see your phone number.
Why we use it
We use your details only to reply to you, give you a quote, arrange and carry out the job, and keep a record of the work for our accounts. We rely on our legitimate interest in answering enquiries, and on taking steps you've asked for before entering into a contract with you.
We don't sell your details or pass them to anyone for marketing.
Who else handles it
Form messages are sent by email through our web host and arrive in our email inbox. Our website is hosted in the UK. We may share details with an accountant or insurer where we have to.
How long we keep it
Enquiries that don't become jobs are deleted within 12 months. Records of work carried out are kept for as long as we need them for tax and insurance purposes, usually six years.
Cookies
This website doesn't currently set cookies for tracking or advertising. If that changes, we'll update this page and ask for your consent where the law requires it.
Your rights
You can ask to see the information we hold about you, ask us to correct it or delete it, or object to how we use it. Call us on 07913 540257 to make a request.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.